Mario88 Terms and Conditions – Our Platform Usage Guidelines

These Terms and Conditions constitute a legally binding agreement between you as the user ("Member") and mario88 as the platform operator. By accessing the mario88 website, registering an account, or using any of our services, you hereby agree to be bound by all provisions contained in this document.

These terms apply to all mario88 platform users regardless of access method — whether via web browser, Android mobile app, iOS app, or any other medium provided by mario88. Your continued use of our platform following any amendment to these terms constitutes acceptance of those changes.

Mario88 reserves the right to modify, amend, or update these terms at any time without prior notice. It is your responsibility to review these terms periodically. The "Updated" date at the top of this document indicates the latest version currently in effect.

To register and use mario88 services, you must meet all of the following eligibility criteria:

• Age requirement: You must be at least 18 years of age at the time of registration. mario88 enforces a strict age verification policy through a mandatory KYC (Know Your Customer) process for all new members.
• Legal capacity: You must be legally capable of entering into a binding agreement under the laws of your country or region of residence.
• Single account: Each individual is only permitted to hold one active mario88 account. Registering multiple accounts under the same individual is strictly prohibited.
• Accurate information: All information provided during registration must be accurate, complete, and up to date. mario88 reserves the right to request document verification at any time.
• Non-mario88 employees: Employees, agents, business partners, and their immediate family members are not permitted to open a player account.

When registering a mario88 account, you are required to provide a valid email address, your full name as shown on your ID, an active mobile number, and any other information needed to fulfil our KYC requirements. All such information will be stored securely using high-level encryption.

You are fully responsible for the security of your account username and password. mario88 recommends that you:

• Use a strong, unique password that is not used on any other platform
• Enable two-factor authentication (2FA) for an additional layer of security
• Do not share your login credentials with anyone, including family members
• Report to our support team immediately if you suspect any unauthorized activity on your account
• Always log out from shared devices after you finish playing

Mario88 shall not be liable for any losses resulting from unauthorized access to your account due to your own negligence in safeguarding your login credentials.

Mario88 offers a wide range of safe and user-friendly deposit and withdrawal methods for Malaysia users. All financial transactions are protected with 256-bit SSL encryption to keep your financial data secure at all times.

The key terms governing financial transactions at mario88 are as follows:

• Payment methods: All deposits and withdrawals must be made using payment methods registered in your own name. mario88 does not accept payments from third parties.
• Minimum deposit limit: The minimum deposit is RM 30 per transaction, unless otherwise stated in a specific promotion.
• Withdrawal: Withdrawal requests are processed within 1–24 business hours. First-time withdrawals via a new method require additional verification.
• Identity verification: mario88 reserves the right to request identity document verification before processing withdrawals, particularly for amounts exceeding certain limits.
• Currency: All transactions on the mario88 platform are in Malaysian Ringgit (RM) unless otherwise stated.

All games available at mario88 are operated using a Random Number Generator (RNG) that has been independently certified and audited. This ensures that every game outcome is truly random and fair for all players.

Players agree to comply with the specific rules of each game displayed on the platform. Some general rules that apply to all games at mario88 include:

• Play only using valid account balance — playing on borrowed credit is not permitted
• Using any automation software, bots, or third-party tools to play is strictly prohibited
• Game results recorded by the mario88 server are final
• In the event of a technical disruption during gameplay, mario88 will resolve the issue based on accurate system records
• Players are responsible for ensuring their internet connection is stable before starting a gaming session

Mario88 offers a variety of exciting bonuses and promotions from time to time for both new and existing members. All bonuses and promotions are subject to the specific terms stated on the relevant promotions page, in addition to the following general terms:

• Wagering requirement (rollover): All bonuses are subject to minimum wagering requirements before withdrawals are permitted. These requirements vary by bonus type and will be clearly stated.
• One bonus per promotion: Each promotion may only be claimed once per account, IP address, device, or household.
• Validity period: All bonuses have a stated expiry period. Bonuses not used within that period will expire automatically.
• Misuse prohibition: Any attempt to abuse the bonus system — including the use of multiple accounts or irregular betting strategies — will result in bonus cancellation and further action against the account.
• Amendment rights: mario88 reserves the right to modify, suspend, or withdraw any promotion at any time.

To maintain a safe and fair gaming environment for all mario88 users, the following activities are strictly prohibited:

• Holding more than one active account under the same or different names
• Using a false identity or assuming another person's identity to register
• Committing fraud, breach of trust, or any illegal activity related to financial transactions
• Using any technique or software to exploit system or game vulnerabilities
• Responding rudely, threateningly, or abusively toward the support team or other users
• Sharing your account or allowing another individual to use your account
• Engaging in any activity that could damage the reputation or operations of mario88
• Accessing the platform from a region where our services are legally prohibited

Violation of any of the above prohibitions may result in immediate account suspension or termination, freezing of the account balance pending investigation, and / or legal action where necessary.

All content on the mario88 platform — including but not limited to brand names, logos, interface designs, game graphics, text, software code, and marketing materials — is the exclusive property of mario88 or parties that have licensed it to us.

You are not permitted to copy, distribute, modify, republish, sell, or exploit any part of mario88 content without explicit written consent from mario88 management. Use of our content for non-commercial personal purposes is permitted subject to applicable rules.

Mario88 shall not be liable for any indirect, consequential, or punitive losses arising from the use of our platform. This includes:

• Financial losses resulting from game outcomes that did not go in your favour
• Service disruptions due to system maintenance, technical issues, or circumstances beyond our control
• Data loss due to equipment failure or internet connection issues on your end
• Any losses arising from account misuse by a third party due to your own negligence

Mario88's total liability to you under any circumstances shall not exceed the amount you have deposited into your account within the 30 days prior to the claim.

Mario88 reserves the right to suspend or terminate any user's account at any time without prior notice if there are reasonable grounds to do so. Grounds that may lead to such action include violations of these terms, suspected fraudulent activity, requests from authorities, or if the user no longer meets the eligibility requirements.

Members may also request to close their own account at any time by contacting the mario88 support team. Any remaining balance in the account upon termination will be processed for withdrawal in accordance with our standard procedures, subject to any relevant investigation if required.

For responsible gaming purposes, members may also apply for a temporary account suspension (self-exclusion) for a self-determined period. mario88 strongly encourages players who may be experiencing gambling-related issues to make use of this option.

Mario88 reserves the right to amend these terms and conditions at any time. Significant changes will be communicated to members via email or in-platform notification at least 7 days before taking effect. For minor amendments, changes will take effect immediately upon publication.

Your continued use of the mario88 platform after any term changes take effect constitutes your acceptance of the revised terms. If you disagree with the changes, you have the right to close your account before they take effect.

If you have any questions, concerns, or complaints regarding mario88's terms and conditions, our team is ready to assist you. We are committed to responding to every inquiry within 24 business hours.

You can reach the mario88 support team via live chat available directly on the platform, or through our official email. For more serious complaints or disputes, mario88 has a formal complaint resolution procedure and will ensure every case is investigated fairly.

The mario88 support team is fluent in Malay and experienced in handling all types of enquiries from Malaysian users. We understand the local context and needs, so there is no need to worry about any communication barriers.

Support Email: [email protected]
Operating Hours: 24 hours a day, 7 days a week